White Orchards accepts all major credit cards and Paypal. If you prefer to send in your payment you may print your invoice at checkout and mail with a check for payment. Please note that orders that are paid for by check could be delayed by as much as 10 business days. We highly recommend using a major credit card or Paypal for all purchases at White Orchards. Charges on your statement will be shown as OAC Serv White Orchards.
We ship Monday - Friday only. Orders are shipped the next business day following payment. We offer economy shipping, and items are usually delivered within 5 - 8 business days. All shipments are tracked through USPS unless otherwise noted. Larger items are shipped via UPS Ground service. We provide a confirmation email of when your item is shipped and the expected date of arrival. We also provide a tracking number for your reference and will notify you when the item has been delivered. Expedited delivery options are made available at check out should you wish to receive your order more quickly.
We hope you will love your purchase. However, if you need to return it, we have a 30-day return policy for most items. Please email us for a return label, and we'll provide instructions on shipping your product back to our store. You will have a choice of getting a replacement or a refund of your purchase price. If an item is no longer in stock, we will refund the purchase price. We do not charge restocking fees. Please note the 30-day return window begins with the date of your delivery. Seasonal, Clearance or Liquidation items will be noted in the listing as these items are not returnable unless damaged during shipment or are not operational.
Have a question about a product or need more information about your shipment? Feel free to reach out to us anytime at firstname.lastname@example.org. If you wish to speak with someone, we can be reached at 202-922-5560.
Have a coupon or discount code? These may be entered when you check out. Please note that all coupons or discount codes are unique, have a one time use, and have an expiration date unless otherwise noted. Should you have any issue using your code, contact us at email@example.com or 202-922-5560